# Privacy Policy Last Updated: 6 October 2026 --- Bipixels Technology Pvt. Ltd. (“Bipixels”, “we”, “us”) is responsible for the personal information described in this policy. It explains how we handle information when you visit our website, contact us or work with us. ## 1. Information We Collect We collect information you provide, including your name, email address, phone number, company, website, project requirements and correspondence. Client relationships may also involve billing details and project records. Our website and its tools may collect IP addresses, browser and device information, approximate location, referring pages, pages visited, interaction events and cookie identifiers. Session-recording tools may capture page content, clicks, scrolling and navigation. Please do not include passwords, payment card details or unnecessary sensitive information in enquiry forms. ## 2. How We Use Information We use information to: - Respond to enquiries, prepare proposals and provide agreed services. - Manage projects, client communications, billing and business records. - Understand website use and improve content, usability and performance. - Measure advertising and reach relevant audiences. - Prevent spam, fraud and misuse, and meet legal obligations. Where applicable, our legal grounds include taking steps you request before a contract, performing a contract, meeting legal obligations and obtaining consent. Where the law recognises legitimate interests, we may rely on them for routine business communications, administration and security, subject to your rights. We obtain consent for optional tracking and for marketing where required. An enquiry does not automatically subscribe you to marketing. ## 3. Cookies, Analytics and Other Tools | Tool | Purpose | | --- | --- | | **Google Analytics and Google Tag Manager** | Analytics measures website traffic and activity. Tag Manager manages the deployment of website tags. | | **Hotjar and Microsoft Clarity** | Heatmaps and session recordings help us understand navigation, interactions and usability problems. | | **Advertising pixels** | Measure campaigns and support advertising audiences. They may share identifiers, page visits and conversion events with advertising platforms. Active providers are listed in Cookie Settings. | | **Cloudflare Turnstile or Google reCAPTCHA** | Help detect bots and prevent spam or abuse using network, device, browser and interaction signals. | Necessary technologies support website operation and security. **Optional analytics, session recording and advertising technologies load only after you consent.** You can accept, reject or customise optional categories through **Cookie Settings** in the website footer, and withdraw consent there at any time. Cookie Settings explains the active technologies, providers, purposes and durations. Browser settings can also restrict cookies, although doing so may affect some website functions. For information about Cloudflare’s processing, see its [Turnstile Privacy Addendum](https://www.cloudflare.com/en-in/turnstile-privacy-policy/). ## 4. Storage and Sharing Enquiries are handled through email and may also be stored in WordPress, Google Sheets or our CRM for communication and follow-up. We share information as needed with providers supporting hosting, email, storage, client management, analytics, advertising and security, subject to applicable consent choices. Relevant information may also be shared with authorised team members, contractors or professional advisers for service delivery and business administration, or with authorities when legally required. ## 5. International Processing Bipixels is based in India. Our providers may process information in other countries. Where applicable law requires safeguards for international transfers, we use the required arrangements, such as approved contractual protections. Contact us for information about safeguards relevant to your data. ## 6. Retention and Security We retain information for as long as reasonably necessary for the purposes described here. This depends on the enquiry, client relationship, support requirements, legal and accounting obligations, and any disputes. Analytics and session-recording retention also depends on each tool’s configured settings. Information is deleted or anonymised when no longer needed, subject to applicable retention requirements. We may keep a minimal record of marketing objections to respect your choice. We use reasonable technical and organisational measures to protect information and restrict access. No online system can guarantee absolute security. ## 7. Your Choices and Rights Depending on applicable law, you may request access, correction or deletion of your information, restrict or object to processing, or request a portable copy. You can withdraw consent without affecting processing already lawfully carried out. You can also ask us to stop marketing communications at any time. Contact [**info@bipixels.com**](mailto:info@bipixels.com) to make a request or raise a privacy concern. We may need to verify your identity and will respond within applicable legal deadlines. Some requests may be limited by legal obligations or other lawful exceptions. You may also complain to the relevant data protection authority where that right applies. ## 8. Client Websites and External Services When we process personal information on a client’s behalf, we follow the agreed instructions and contractual obligations. The client’s privacy policy explains how their website or business handles personal information. External websites and services linked from our website have their own privacy policies. ## 9. Children’s Privacy Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 18. Contact us if you believe a child has provided information so we can investigate and take appropriate action. ## 10. Changes to This Policy We may update this policy as our practices or legal requirements change. The latest version appears on this page with its update date. We provide additional notice or seek fresh consent where required. ## 11. Contact **Privacy & Grievance Contact: Asmaul Hoque** Bipixels Technology Pvt. Ltd. Plot NO 1651, Near Tazia Chowk, Bypass Road, Harindanga Bazar, Pakur, Jharkhand 816107, India **Email:** [info@bipixels.com](mailto:info@bipixels.com) **Phone:** +91 8582975884